Welcome to the City of Kennesaw Online Payment Portal!
The following service is available:
You may pay your property taxes or utility payments online using Visa, MasterCard, American Express, and Discover.
Payments processed after 4:00 p.m. (EST) will post the following business day; any penalties accrued during this time may apply.
Property Tax
If you choose to pay online with VISA, MC, AMEX, or Discover, a 3% fee and $3.50 per transaction fee for online credit/debit card payments. $1.25 fee per ECheck transaction paid online.
Utility Billing
If you choose to pay online with VISA, MC, AMEX, or Discover, a $2 per transaction fee for online credit/debit card payments. $2.50 fee per ECheck transaction paid online.
Utility deposits cannot be paid online. Contact our office at (678) 460-2850 to pay utility deposits over the phone with VISA, MC, or Discover.
Other Methods of Payment
For your convenience, you may pay by check, money order, credit/debit card, or cash using one of the following methods.
By mail: 2529 J.O. Stephenson Avenue, Kennesaw, GA, 30144. Please make the check payable to the City of Kennesaw.
In-person: The City of Kennesaw is located at City Hall, 2529 J.O. Stephenson Avenue. Monday-Friday, 8 a.m. to 5 p.m. Property Tax payments made using debit or credit card are subject to a 3% (of the total due) convenience fee.
DropBox: A 24-hour deposit mailbox (white) is located in the parking lot of City Hall, 2529 J.O. Stephenson Avenue. All payments received after hours will be posted the next business day. No cash, please.
Utility Payments by phone: Call (866) 933-3506 to pay over the phone; 24 hours a day, 365 days a year. $2.50 per transaction fee for payments made using this phone number. Have your utility billing account number and street address available to pay over the phone.
Steps to make payment or check balance by phone:
1. Enter in account number. Dashes are not included.
2. Repeats the number back. Press 1 to confirm account number or 2 to re-enter.
3. Enter in just the numbers of your address such as 123 if your address is 123 Main.
4. Repeats the number back. Press 1 to confirm account number or 2 to re-enter.
5. After it finds your account it will confirm the name and address.
6. Enter 1 to continue with this account.
7. It will let you know if there is a fee when making an IVR payment.
8. To continue with payment, enter 1 or to learn more about the fee, enter 2.
9. If you choose option 1, it gives balance and due date.
10. To pay full balance, enter 1 or to pay a different amount you enter 2.
11. It says what types of cards are accepted and then will prompt you to enter in credit card number.
12. Repeats credit card number and ask to confirm by entering 1 or re-enter using 2.
13. Enter credit card expiration date.
14. Repeats date and ask to confirm by entering 1 or re-enter using 2.
15. Enter credit card verification code.
16. Repeats and ask to confirm by entering 1 or re-enter using 2.
17. It will give total amount of charge.
18. To continue with payment, enter 1. To cancel, hang up or enter 2.
19. Receive message letting you know it was successful and gives confirmation number
Available services
All tax statements are mailed on October 1 and are due by December 1. If you have not received your tax bill by the first week of October, please contact our office.
Helpful Hint for property tax searching! Enter ONLY one field to search, either 1) the tax parcel ID#, OR 2) the last name ONLY.
Please note, this site is for the City of Kennesaw property taxes and utilities only. For Cobb County property taxes, contact the Cobb County Tax Commissioner's Office at (770) 528-8600.